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FAQs

1. How Can I Contact TeeTarTan?

You can reach our customer support team via email at support@teetartan.com.

We are available Monday through Friday, from 9:00 AM to 5:00 PM EST to assist with any questions or concerns.

2. What Payment Methods Do You Accept?

We currently accept the following payment methods:

  • Visa
  • MasterCard
  • PayPal

All transactions are processed securely for your protection.

3. How Long Will It Take to Receive My Order?

  • Orders are typically processed within 3–7 business days.
  • Shipping times vary depending on your location, but most U.S. orders arrive within 7–15 business days after dispatch.
  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • Please allow 1–2 business days for the tracking number to become active in the carrier’s system.

If you don’t see any updates after a few days, please contact the carrier or email us at support@teetartan.com.

4. What Is Your Return Policy?

We accept returns within 30 days of the purchase date, provided that the item is:

  • Unworn and unwashed
  • In its original condition with tags attached

To request a return, please contact our support team. For full details, refer to our Return and Refund Policy.

5. Can I Exchange an Item for a Different Size or Color?

Yes, we accept exchanges within 30 days of purchase for a different size or color, as long as the item is in its original condition.

To begin the exchange process, please email us at support@teetartan.com.

6. How Do I Track My Order?

Once your order has been shipped, you’ll receive an email with a tracking number.

You can use this number to track your shipment on the carrier’s website.

7. My Tracking Number Isn’t Working – What Should I Do?

Tracking numbers may take 1–2 business days to update in the system.

If it hasn’t updated after a few days or shows no movement, please reach out to the shipping carrier or contact us at support@teetartan.com for help.

8. Do You Offer Custom or Personalized Products?

Yes! Many of our apparel items are available with customization options such as:

  • Military branch
  • Rank or unit
  • Line number or chapter
  • Custom names or titles

Check the product page for available custom options, or contact us for special requests.

9. I Have a Question That Isn’t Listed Here. How Can I Get Help?

We’re here to help!

If your question isn’t answered above, please email our support team at support@teetartan.com and we’ll get back to you as soon as possible during business hours.

Businessname: Teetartan

Phone: +1 213-647-3854

Email: support@teetartan.com

Address: 189 The Grove Dr, Los Angeles CA 90036, United States

Customer Service: 09:00 AM to 05:00 PM, (Monday to Friday)

Businessname: Teetartan

Email: support@teetartan.com

Address: 189 The Grove Dr, Los Angeles CA 90036, United States

Customer Service: 09:00 AM to 05:00 PM, (Monday to Friday)

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