Free Shipping On All Orders
FAQs
1. How Can I Contact TeeTarTan?
You can reach our customer support team via email at support@teetartan.com.
We are available Monday through Friday, from 9:00 AM to 5:00 PM EST to assist with any questions or concerns.
2. What Payment Methods Do You Accept?
We currently accept the following payment methods:
- Visa
- MasterCard
- PayPal
All transactions are processed securely for your protection.
3. How Long Will It Take to Receive My Order?
- Orders are typically processed within 3–7 business days.
- Shipping times vary depending on your location, but most U.S. orders arrive within 7–15 business days after dispatch.
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- Please allow 1–2 business days for the tracking number to become active in the carrier’s system.
If you don’t see any updates after a few days, please contact the carrier or email us at support@teetartan.com.
4. What Is Your Return Policy?
We accept returns within 30 days of the purchase date, provided that the item is:
- Unworn and unwashed
- In its original condition with tags attached
To request a return, please contact our support team. For full details, refer to our Return and Refund Policy.
5. Can I Exchange an Item for a Different Size or Color?
Yes, we accept exchanges within 30 days of purchase for a different size or color, as long as the item is in its original condition.
To begin the exchange process, please email us at support@teetartan.com.
6. How Do I Track My Order?
Once your order has been shipped, you’ll receive an email with a tracking number.
You can use this number to track your shipment on the carrier’s website.
7. My Tracking Number Isn’t Working – What Should I Do?
Tracking numbers may take 1–2 business days to update in the system.
If it hasn’t updated after a few days or shows no movement, please reach out to the shipping carrier or contact us at support@teetartan.com for help.
8. Do You Offer Custom or Personalized Products?
Yes! Many of our apparel items are available with customization options such as:
- Military branch
- Rank or unit
- Line number or chapter
- Custom names or titles
Check the product page for available custom options, or contact us for special requests.
9. I Have a Question That Isn’t Listed Here. How Can I Get Help?
We’re here to help!
If your question isn’t answered above, please email our support team at support@teetartan.com and we’ll get back to you as soon as possible during business hours.
Businessname: Teetartan
Phone: +1 213-647-3854
Email: support@teetartan.com
Address: 189 The Grove Dr, Los Angeles CA 90036, United States
Customer Service: 09:00 AM to 05:00 PM, (Monday to Friday)
Businessname: Teetartan
Email: support@teetartan.com
Address: 189 The Grove Dr, Los Angeles CA 90036, United States
Customer Service: 09:00 AM to 05:00 PM, (Monday to Friday)